Service management principles for hospitality and tourism [electronic resource] / Maria Rellie B. Kalacas.
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TextPublication details: Oakville, ON : Society Publishing, 2020. Description: 1 online resource (230 pages)ISBN: 978-1-77407-592-0Subject(s): Service management | Hospitality | Tourism | Food service management | Marketing in hospitality industry | Quality management in hospitality industry | Customer satisfaction in hospitality industry | Corporate travel and tourist | Tourism eBook | iG PublishingDDC classification: eBook 338.4791 K14 2020 Online resources: Click here to access online
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LRC - Digital Library | eBook 338.4791 K14 2020 (Browse shelf(Opens below)) | Link to resource | Available |
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