@book{12285,
	author = {Lud-ayen, Charesma Grace Killip and Macli-ing - Capdos, Marie Joy},
	title = {Dispute resolution and incident management /},
	publisher = {Wiseman's Books Trading, Inc. ,},
	year = {2023.},
	address = {Quezon City :},
	note = {Includes biographical records.}
}