TY  - BOOK
AU  - Kalacas, Maria Rellie B
TI  - Service management principles for hospitality and tourism
SN  - 978-1-77407-592-0
U1  - eBook 338.4791 K14 2020 
PY  - 2020///
CY  - Oakville, ON
PB  - Society Publishing
KW  - Service management
KW  - Hospitality
KW  - Tourism
KW  - Food service management
KW  - Marketing in hospitality industry
KW  - Quality management in hospitality industry
KW  - Customer satisfaction in hospitality industry
KW  - Corporate travel and tourist
KW  - Tourism eBook
KW  - iG Publishing
UR  - https://portal.igpublish.com/iglibrary/reader/ARCLER0000785/1
ER  -